Patient & Visitor Guide

Admission and Discharge

Blue Bliss Hospital continues to lead by example for itself when it comes to Patient Care. Patient comfort comes above everything for us, right from the time you enter the hospital, till the time you leave the hospital.

Out Patient Department (OPD) Appointment

Our efficient OPD staff at Blue Bliss Hospital in Bangalore will help you in booking an appointment with your concerned doctor. You can either book your appointment online or just walk in to the hospital. The OPD staff will assist and guide you through the process. A copy of the same is also sent to you on your email id. In case you want to re-schedule your appointment to another date convenient to you or the hospital requests you to do so due to the non-availability of your doctor, our representative will assist you with alternate solutions.

Your time is extremely precious to us. Blue Bliss Hospital will do everything to minimize your waiting time and see through your doctor consultation as quickly as possible. For physically challenged patients, you can request for assistance while booking your appointment itself. Your comfort is of paramount importance for us.

In patient Admission and Discharge

After consultation, if your doctor recommends an admission to the hospital, you can get in touch with our In Patient help desk. Our patient care co-ordinators will be very happy to help you in selecting your choice of rooms/wards suiting your comfort. On the day of your admission, our staff will accompany you to your ward/room after completing the due in patient registration formalities. Your designated floor manager will visit you to find out your comfort every day and assist you if you need any extra comfort. If you are accompanied by your attendant, his/her comfort will also not be compromised upon at any cost.

Discharge

Once your doctor advises the inpatient staff on your discharge, your co-ordinator will start preparing your discharge summary. After the necessary clearances and approval from your doctor, you will be discharged from the hospital. If you require ambulance services, our co- ordinators will be very happy to assist you with the same. Physically challenged patients are supported by personal patient care co-ordinators to ensure their safety and comfort.

Billing

At Blue Bliss Hospital in Bangalore, you get much more than what you expect. A well-organized Billing Department is all set to support your smooth discharge from the hospital. Depending upon the number of days of hospitalization required even before your admission, our billing department after consulting your doctor, will give a rough estimate to you.

Payments are accepted in Cash, through Card (Credit/Debit) and Demand Drafts.

Insurance

Blue Bliss Hospital, Bangalore is committed to ensure a smooth Insurance Claim process. You are requested to kindly furnish all details with respect to your medical insurance to our representative at the Insurance Help desk. Any medical expense which is not supported by insurance companies will be informed to you well in advance. It totally depends on your insurance company as to how much percentage of claims you are entitled to. Any further enhancements to your insurance claim will be sent to your Insurance Company for approval. The Hospital has no role to play in case your insurance approval or claims are delayed,

Patient Rights and Responsibilities

At Blue Bliss Hospital, We strive to provide you with a patient friendly staff and calm environment to speed up your recovery process. The Hospital staff will do everything to ensure that you and your attendant are comfortable throughout your stay with us.